By Monday, April 17, 2023, all disconnected SIMs—including those barred in November 2022 for failing to complete both rounds of the sim registration—are to be delinked from all databases, according to a directive from the NCA.
The regulation also mandates that, by the same deadline, all SIM cards registered after the individual Mobile network carriers in Ghana are represented by the Ghana Chamber of Telecommunications, which has urged customers who have obtained Ghana cards but have not finished registration to do so before April 17, 2023.
Customers having more than 10 SIM cards registered to them are also advised to check the SIMs listed at the nearby service centres of their mobile network operator.
In a press release, the Chamber stated that it had extensively invested in plans to ensure that subscribers who have their Ghana cards and are prepared to register can do so at any of their numerous touchpoints throughout the nation. Capture of 10 must be disconnected, deactivated, and deleted from all databases.
However, users run the danger of having their impacted SIMs totally cancelled without additional notification or an extension of time if they don’t finish registering before the cutoff.
It said that it remained committed to aiding all parties in their efforts to make sure that each and every client, in every region of the nation, registered their SIM card(s) with the Ghana card.
The Ghana Chamber of Telecommunications was founded as an advocacy organisation to assist in guiding telecommunications policy, legislation, and regulation as well as to do research to advance the telecommunications sector in Ghana.
Read the entire release below;
SIM REGISTRATION EXERCISE – DELINKING, DEACTIVATION AND REMOVING DIRECTIVE FROM THE NATIONAL COMMUNICATIONS AUTHORITY
Accra, April 15 2023 – The Ghana Chamber of Telecommunications wishes to inform the general public that its members (AirtelTigo, MTN and Vodafone) will be complying with a recent directive received from the National Communications Authority (NCA) regarding the ongoing SIM registration exercise.
The directive issued on April 13, 2023, is as follows:
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1. All disconnected SIMs are to be delinked from all databases by Monday, April 17, 2023. For the avoidance of doubt, this included SIMs that were blocked in November 2022 for not having completed both stages of the sim registration.
2. All sim cards registered after the limit of 10 per individual are to be delinked, deactivated and removed from all databases by Monday, April 17, 2023.
Since November 2022, our members have been blocking services for subscribers who have not completed both stages of the SIM registration process, as directed by the Ministry of Communications and Digitalisation.
The Chamber is encouraging all subscribers who have acquired Ghana cards but are yet to complete registration to do so before April 17, 2023. All subscribers with more than 10 SIMs registered to themselves should also visit their nearest mobile network operator service centres to urgently verify their SIMs on record.
Our members are obliged by the directive to completely deactivate all impacted subscriber SIMs which have not completed the registration by the said date without any further notice or extension of time for subscribers. It is important that the cherished customers of the networks are not barred from using voice, data, USSD, mobile money services and continue to have access to emergency and other important services. Subscribers with Ghana cards can avoid this inconvenience by completing stage 2 (the biometric capture) of the registration process.
Since the start of the SIM Registration Exercise, the members of the Chamber have invested heavily in arrangements to ensure that subscribers who have their Ghana cards and are ready to register, get registered at any of our several touchpoints across the country. For those that require some special assistance to carry out the registration exercise, kindly contact your service provider. Our members remain committed to supporting the efforts of all stakeholders to ensure that every customer in every part of the country is able to register their SIM card(s) with the Ghana card.
With regards to the Ghana Chamber of Telecommunications
Mobile network operators in Ghana created the Ghana Chamber of Telecommunication as a private initiative and industry organisation. We are an advocacy organisation created to guide telecommunications legislation, regulation, and policy as well as conduct research to advance the telecommunications sector.
To define the mobile ecosystem and optimise the socioeconomic benefits of mobile in Ghana, we act as the voice of the mobile operators and tower businesses in Ghana through direct contacts with government (institutions), civil society, important stakeholders, and consumers. The Chamber was established in 2011 after being registered in 2010.
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