SSNIT Warns Against Pension Scam Calls

The Social Security and National Insurance Trust (SSNIT) has issued a public notice warning pensioners and the general public about fraudulent calls from unidentified individuals claiming to assist in collecting a “locked up balance” of pensions for a fee. The SSNIT management has made it clear that there is no such balance and that they have not authorized any individual or organization to act on their behalf for such purposes.

In a statement released on June 3, 2024, SSNIT emphasized that these claims are false and should be disregarded. The Trust reiterated that all processes related to SSNIT benefits are free, and no fees should be paid to any third party.

Public Advisory:

Ignore Suspicious Calls: SSNIT advises the public, especially pensioners, to ignore any calls or messages from individuals claiming to offer assistance in retrieving pension funds for a fee.

Report Suspicious Activities: Pensioners and members of the public are encouraged to report such fraudulent activities to the nearest police station or SSNIT office.

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Official Communication Channels: For any inquiries, SSNIT can be contacted via phone on 0302 611 622, WhatsApp or SMS to 050 000 3050, or email at SSNIT also maintains active communication through their social media handles @SSNITGhana on Facebook, Twitter, and Instagram.

The Trust assured that they are committed to protecting the interests of pensioners and ensuring that their benefits are processed without any unauthorized interference. This notice comes in response to increasing reports of pensioners being targeted by scammers, and SSNIT is taking steps to prevent any potential losses to its members.


SSNIT is the statutory public Trust charged under the National Pensions Act, 2008 Act 766 with the administration of Ghana’s Basic National Social Security Scheme. The primary responsibility of SSNIT is to replace part of the lost income of workers in Ghana due to old age, invalidity, or death.

For more details, visit SSNIT’s official website at or their office located at Pension House, GA-107-4293. SSNIT’s Office of Corporate Affairs can be reached at 0242 435 800 for further information. For direct assistance, the DG’s Office Direct can be contacted at 0500 003 050.

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