The Teachers’ Fund has issued an urgent notice to all its members, informing them of a technical issue currently affecting both the Mobile App and the Web Portal.
According to the announcement, the problem has specifically impacted the login and member management modules, causing disruptions in user access and functionality.
In the notice, the Fund’s Chief Operations Officer, representing the Chief Executive Officer, has assured members that their team of developers is actively working to resolve the issue as quickly as possible.
Members are urged to refrain from resetting their PINs or making any changes to their account details during this period, as such actions could interfere with the resolution process.
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The notice expresses an understanding of the inconvenience this may cause and extends appreciation for the patience and understanding of its members.
The Fund promises to provide timely updates on the progress of the resolution and will notify members as soon as the issue is fully resolved.
Members with urgent concerns or in need of assistance are encouraged to contact the support team via phone at 0302429888 or through the Fund’s various social media platforms.
The Teachers’ Fund remains committed to resolving the issue swiftly and ensuring that members can continue to manage their accounts without further disruptions.
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